FAQ

Frequently Asked Questions

Shipping & Delivery

How long does shipping take?
We typically process orders within 1-2 business days. Standard shipping takes 4 - 9 business days within Canada.

Do you offer free shipping?
Yes! We offer free shipping on orders over $100 CAD within Canada.

Returns & Exchanges

What is your return policy?
We accept returns within 10 days of purchase. Items must be in original condition with tags attached. Visit the policy page for the details.

How do I start a return?
Contact us at iinformation7007@gmail.com or rummana.perveen@yahoo.ca with your order number and we'll guide you through the process.

Orders & Payment

What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay for secure checkout.

Can I modify my order after placing it?
Please contact us immediately if you need to make changes. We'll do our best to accommodate requests before shipping.

Contact Us

Have a question not answered here? Reach out to us at iinformation7007@gmail.com and we'll be happy to help!